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Privacy Notice

LONVIDA SAPI de CV., through its administration department, is responsible for the database containing your personal data and is a

A company incorporated under the laws of the United Mexican States, with registered office at Goldsmith #38, Polanco, Polanco IIIa

section, 3rd floor, Mexico City CP 11540.


1. PURPOSE OF DATA PROCESSING
The personal data we collect from you will be used for the following primary purposes:

  • Provide the required services and products related to health, wellness, longevity, and regenerative medicine.

  • Evaluate your health status using specialized technologies such as artificial intelligence and biomedical analysis.

  • Conduct clinical studies, personalized diagnoses, and treatment plans.

  • Contact him to schedule appointments, provide results, and follow up on treatments.

  • Comply with legal and regulatory obligations in health matters.

Additionally, we may use your information for secondary purposes that are not necessary for the requested service, but that allow us to provide you with better service:

  • Sending promotional information, newsletters, and health recommendations.

  • Invitations to events, talks, workshops, or initiatives from LONVIDA SAPI de CV.

  • Statistical and market research purposes to improve our services.

If you do not wish your personal data to be used for these secondary purposes, you can request this by emailing: contacto@lonvida.com

2. PERSONAL DATA WE COLLECT
We may collect the following categories of personal data:

  • Identification data (name, age, gender, email, telephone)

  • Health data (medical history, treatments, biomarkers, clinical history)

  • Asset or financial data (when necessary for billing purposes)

  • Geolocation data and habits (in case of use of related apps)

    3. DATA TRANSFER
    Your data may be shared with:

  • Authorized healthcare professionals and collaborators of LONVIDA SAPI de CV.

  • Laboratories, clinics or hospitals associated with the provision of medical services.

  • Partner technology companies such as Optimo Life and Lifenome, for advanced biomarker analysis using artificial intelligence.

  • Competent authorities in the cases provided for by law.

All transfers will be carried out in compliance with the necessary security measures and current legislation.

4. EXERCISE OF ARCO RIGHTS
You have the right to access, correct, cancel, or object to the processing of your personal data (ARCO rights). To exercise these rights, please send your request to contacto@lonvida.com, indicating:

  • Full name

  • Clear description of the data you want to access or modify

  • Documentation proving your identity

    5. SECURITY MEASURES
    Lonvida adopts the necessary technical, administrative, and physical measures to protect your personal information from damage, loss, alteration, destruction, or unauthorized use.

    6. CHANGES TO THE PRIVACY NOTICE
    We reserve the right to modify this Privacy Notice at any time. We will notify you of any changes through our website www.lonvida.com or by email.

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