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Available Online

Free medical advice consult

Get your questions answered and let our specialists guide you.

1 hOnline session

Service Description

Your starting point: a free medical consultation where you can tell one of our specialists what you are looking for and receive clear and personalized recommendations on the ideal treatments for you, aligned with your needs, goals and preferences.


Cancellation Policy

With your safety and the quality of service in mind, if you book a service requiring medical evaluation and our specialist determines you are not a candidate, we will apply your payment towards personalizing your service and experience to ensure the best possible results. Cancellations ● More than 14 days in advance: 100% refund of the deposit, or rescheduling at no cost. ● Between 7 and 14 days in advance: 50% refund of the deposit. ● Less than 7 days in advance or no-show: no refund; 100% of the deposit will be retained. ● If supplies have been purchased or prepared, additional charges may apply based on the actual cost of those materials. Lateness ● If the patient arrives more than 15 minutes late, Lonvida may: o Reduce the session duration, or reschedule the appointment according to the corresponding cancellation policy. ● When the delay results in the loss of prepared supplies, it will be considered as a cancellation without the right to a refund.


Contact Details

5579064445

ventas@lonvida.com

Goldsmith 38, Polanco, Polanco III Sección, Mexico City, CDMX, Mexico


Preguntas frecuentes
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Contact

WA: +52 55 7906 4445

Tel: 55 9794 6262

USA: +1 608 400 0185

contacto@lonvida.com

Opening Hours

Monday to Friday

9:00 am - 5:00 pm

Saturdays

9:00 am - 2:00 pm

Location

Goldsmith 38 – 3rd floor

Polanco, Mexico City.

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London, 2025.

Health license: 25-TR-09-016-0001.

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